Each scarf is customized to the wear and includes a personalized message.

We’re truly sorry your experience didn’t reflect the standard of care we strive to provide. That’s never our intention. Your satisfaction matters to us, and we would love the opportunity to correct this. Please reach out directly so we can personally assist you and ensure a better experience moving forward.

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Shipping Policy

Dushee’ International, LLC

At Dushee’ International, we are committed to delivering your items with care, efficiency, and excellence. Please review our shipping methods and guidelines below.

Processing Time

All orders are processed within 2–5 business days unless otherwise stated.
Custom, hand-painted, or specialty items may require additional processing time. Estimated timelines will be communicated at checkout or via email.

Orders are not processed or shipped on weekends or holidays.

Shipping Methods

We offer the following delivery options:

📦 Mail Orders (Standard Shipping)

Orders shipped via standard postal mail typically arrive within 3–7 business days, depending on destination and carrier volume.

Tracking information will be provided once your order ships.

🚚 UPS / FedEx (Expedited Options Available)

For faster delivery, customers may select UPS or FedEx at checkout.

• Estimated delivery: 1–5 business days, depending on service level selected

• Expedited shipping rates calculated at checkout

• Tracking information provided via email

🚗 In-Person Delivery (Local Only)

In-person delivery may be available for select locations or special events.

• Delivery window will be confirmed via email

• The recipient must be available at the agreed delivery time

• Identification may be required for high-value items

Please contact us before ordering to confirm eligibility for in-person delivery.

Shipping Rates

Shipping fees are calculated at checkout based on:

• Order weight

• Destination

• Selected shipping method

Promotional free shipping offers may apply during special campaigns.